Your account has been restricted from using the Web Shop due to violations of the game’s Terms of Service and operational policies (misuse of the payment system). If a payment was canceled for unknown reasons or refunded through abnormal procedures, you must repurchase the same item to regain access to the Web Shop.
Only Web Shop re-purchases are available on this site. For other markets, please access the relevant app to complete the purchase.
For Steam refunds, please complete the repurchase on your PC. All canceled/refunded items must be repurchased to resume use of the Web Shop.
If you purchased multiple quantities of an item and received a refund, you must repurchase the same quantity. If the refunded quantity and the repurchased quantity do not match, the transaction will be automatically canceled. This cancellation may take several days to process.
If a payment fails due to an error during re-purchase, please log in again with your current account.
After attempting to repurchase, please refresh the page to update the item list.
For items that cannot be repurchased or for other inquiries, please contact Customer Support. * Refund times are based on UTC+9.
